Transfer exception receipts

A transfer exception receipt is created when the quantities that were received do not equal the quantities that were shipped. When stock is lost in transit, damaged, or miscounted, you must account for the difference to finish the transfer.

Because the quantity discrepancy exists with the shipping warehouse, the correction is made in that warehouse using Transfer Exception Receipt Entry. This table shows the corrections that can be made.

Circumstance Action Adjustment to Shipping Warehouse Quantity
Received quantity less than shipped quantity. Inventory found in shipping warehouse. Adjust On Hand
  • On hand quantity is increased
  • In-transit quantity is decreased
Received quantity is less than shipped quantity. Inventory is damaged, defective, or unavailable for sale in the shipping warehouse. Adjust Unavailable Inventory Unavailable quantity is increased
Received quantity is less than shipped quantity. Inventory is not found in either warehouse and considered lost. Adjust Stock Inventory
  • No inventory quantity is changed
  • A journal adjustment is created for the lost inventory
Received quantity is greater than the shipped quantity. Received quantity is greater than the shipped quantity. Inventory was incorrectly counted or entered at the shipping warehouse. Adjust Ship From (Negative Difference)
  • On hand quantity decreased
  • A backorder transfer must be processed manually.

After corrections are made, the transfer is updated from Stage 5 (Exception Receipt) to Stage 6 (Received), and the exception journal is closed.

Serial number assignment

When you adjust a line for a serial-controlled product, you are required to allocate serial numbers, based on the exception and type of adjustment. Regardless of the SA Administrator Options and Product Warehouse Product Setup settings that control serial number assignment, the Serial page is displayed for all adjustments except stock inventory.

When you change the number of serial products that you receive in Transfer Receipt of Inventory Entry, you are required to update the assigned serial numbers. When an exception occurs, you must also update the assigned serial numbers in Transfer Exception Receipt Entry to ensure that the Product Extended Serial Number Setup records are updated appropriately.