TWL user-specific configuration

As each user completes tasks in TWL, such as receiving product or putting away stock, they use their RF device to step through each task. Questions are displayed to the screen that the user must answer before proceeding to the next step. You can view and modify these questions at the company (default), warehouse, and user level.

When you open the User Specific Configuration page, these three levels of records are displayed:

  • Defaults

    This level contains a set of all questions presented at predefined intervals during various tasks or during various stages in function’s process. Default questions cannot be edited. Select a default question and click Copy to Warehouse to create a copy. Access the Company-Warehouse version to change it.

  • Company-Warehouse Specific

    This level filters the questions to only those that are company- and warehouse-specific. You create this level to modify the questions to be more specific to your company’s process than is provided in the default version.

  • Company-Warehouse-User Specific

    This level of user-specific questions is created automatically the first time a user encounters the question on their RF device. Use this level to set specific defaults or change the wording for a single user without impacting what other users see.

The questions are grouped by common tasks, which are listed under the Module column heading. This list shows those common tasks:
  • General
  • Inventory
  • Maintenance
  • Material Handling
  • Packing
  • Picking
  • Production
  • QA
  • Receiving
  • Shipping
  • Sortation
  • Staging

These fields are displayed in the Search pane and in the grid headings:

  • The System Name is TWLRF, because the questions are displayed on the RF unit. Each question has an ID that is hard-coded. Use this value to troubleshoot any questions that were modified.
  • The Employee # value changes based on the Record Level that is selected. The actual employee login number is displayed when the Company-Warehouse-User record level is selected. Otherwise, the field value specifies either Default or Company-Warehouse, based on the level selected.
  • The Date/Time is displayed in the grid and shows the date the user-specific record was created.
  • The Process is displayed in the grid and shows the processing routine that last updated the record.
  • The Type is the language version of the application purchased.
  • The Value field in the Search pane can be used to find questions that contain the keyword you specify in the value field. For example, specify Pallet. All questions related to pallet are displayed.