Receipt exceptions
Every warehouse processes both planned and unplanned transactions on a daily basis. If information about a transaction is in the system, the transaction is planned. Everything else is an unplanned transaction. When you receive a shipment, you can encounter both types of transactions. For example, the expected quantity of an item is one, but the received quantity is two. Other exceptions might involve these scenarios:
Parameters
TWL system parameters are set by your TWL administrator. Certain parameters affect your workflow when dealing with exceptions. For example, parameter 1044, Allow Receipt Overages, provides options to prevent an overage, allow an overage, or allow an overage within a certain tolerance. If overages are not allowed, a message is displayed when an attempt to receive a quantity greater than the quantity order is made. Acceptable overages are specified on the TWL Configuration-Item master record, in the Miscellaneous section.
Unplanned receipts
You can receive an item in the Unplanned Receipts function on an RF unit. An RT number of 9999 is generated. An inventory record for the item and a stock adjustment transaction show in WL Transaction Inquiry. The adjustment transaction is processed by WL Entry Batch Processing Adjust Inventory to update the General Ledger.
You should perform an RT close on RT Number 9999 to get the adjustment transaction created in the WL Transaction Inquiry. If you use the function, we recommend using this function only for items that you do not get invoiced for. For example, promotional items or free samples. The function creates an inventory record and stock adjustment that updates the General Ledger. The the function does not create a purchase order that can be submitted for payment.
Modifications
You can add, change, and delete line items on purchase orders in Purchase Order Entry after the PO is printed to TWL. If the RT is not closed in TWL, the change is updated in TWL.
In rare cases, the communication may error out in WL Transaction Inquiry. For example, if you closed the RT as you were editing the PO in Purchase Order Entry. To clear these transactions, you should change the communication record to inactive status in WL Transaction Inquiry, and manually receive the purchase order in Purchase Receipt of Inventory Entry.
You can also add and change line items in the TWL RF Receiving screen, if allowed by the Receiving system parameter selections. The PO is updated in the PO module when the RT is closed and WL Entry Batch Receiving Report runs.