Undo pick
When you undo a pick by order, a question is displayed in the RF: Unpick Zero Picked lines as well?
You can select Yes to unpick or reset the pick records that were originally allocated. If yes, then this action puts the pick records into an intermediate stage. You can then pick the lines again without undropping the order.
If you try to undo a pick for a Sales Order Entry or Transfer order, then the transaction is checked. This check is to determine if a host carrier is specified on the order. When a host carrier is specified, a check is made to determine if there is an active PAK transaction in the system. This table shows how you can proceed:
| If | Then |
|---|---|
| An active PAK transaction exists | You can undo the pick and the active PAK transaction is inactivated. A new
transaction record is created to specify this information:
|
| An active PAK transaction does not exist | It is assumed that a shipping interface has already started processing the transaction, and this message is displayed: Active PAK Transaction For Order Not Found On Host System. |
If packages for the order have already been processed, this message is displayed: Cartons Already Processed On Host System. Undo Order Pick Not Allowed.
Because the order is in the process of being shipped, you cannot undo the pick.
Zero ships
A product that is zero picked or zero shipped usually indicates an inventory discrepancy between the system and TWL. When parameter 7002, Review Zero Ships, is set to Yes, you can review zero shipped pick records that were allocated before the system is synchronized. Reviewing zero shipped pick records provides you with the opportunity to fix inventory discrepancies and pick the lines without undropping the order.