Shipping

The shipping process is initiated after picking or packing is complete. Each line item is sent for processing by TWL. Then, a full-order update transaction is sent to complete the shipping process. An order is updated to Shipped status and backorders may be created for the lines that you could not fill.

You can change the carrier code from a valid host-managed carrier to a TWL-managed carrier code in the RF. However, any active PAK transactions are searched for in TWL by the system before enabling you to complete the carrier change. If an active PAK transaction is found, then that transaction is inactivated. A new SHP upload replaces the inactivated PAK transaction to ensure records are synchronized correctly. If an active PAK transaction is not in the interface, then most likely your external shipping interface started updating the order.

Note: If you use TWL to ship, your shipping functions are independent of the Sales Shipping Feedback Entry module.

You can use an external shipping interface to ship TWL packages. If so, then a PAK upload is created after the order or transfer has been fully packed in TWL. Work with your external shipping interface representative and TWL administrator to determine and manage any variations in workflow during shipping.

See the Infor Distribution SX.e Shipping Interface Administration Guide.