Changing carriers

If you are using TWL to ship packages, you can change the carrier and service that is assigned to a specific order that has not been shipped. If the carrier is managed by a host, you can change the carrier if the order has not been packed. Synchronization with the system must not have occurred. You can also use these instructions if you are using an external shipping interface and the package has not been fully packed.

  1. From the RF Main Menu, select Packing.
  2. Select Carrier Change.
  3. Scan or specify the carton ID.
  4. Specify the new carrier in the New Carrier field. All cartons for the order are changed. These entries are validated against the Shipping module.
  5. Repeat the steps to continue changing carriers and services or press the back button in the RF browser to exit.