Labor products

Labor products represent a service, rather than a tangible product. The service may include related labor products, such as inspection, assembly, or equipment delivery. The service may also include products related to the requested service.

Prices, costs, and discounts for labor products are tracked by the system, but inventory quantities are not. The activities in the warehouse are controlled by TWL. Because of this control, labor products are tracked when Yes is selected for parameter 2028, Labor Items.

You can create pick requests for labor products. You can pick the product, automatically ship the product when the order is dropped, and zero ship or unpick a labor product. This table show the options in TWL Configuration-Item-General-Labor for handling labor products:

If	Then
you accept the default Pick,	labor products are automatically picked. This option enables you to short pick a labor product, if parameter 1050, Picking Options, is set to enable short picking. Then undrop an order that contains a labor product.
you select Auto Ship,	the line containing the labor product is shipped automatically when you drop the order.
you select Zero Ship,	the line containing the labor product is shipped automatically when you drop the order.
No is selected for parameter 2028, Labor Items,	you can either automatically ship labor products when you drop an order, or zero ship the labor product when you drop the order.