Communication exception descriptions

We recommend that you monitor WL Transaction Inquiry transactions daily and review exceptions or errors. This table shows, for each process type, the associated error message, whether the transaction is sent or received, and the cause or corrective action:

Type	Direction	Error	Cause or corrective action
Order Drop Manager	Send	Order Released For Picking	The order was reprinted. The order is already in TWL and is being picked. You can try to inactivate the error. You must undrop the order in Order Drop Manager and reprint the order in the Sales Entry Pick Tickets Report to release to TWL. You cannot change the order in Sales Order Entry if the order is dropped.
Order Drop Manager	Send	Order Not Found	The order does not contain line items. Change the status to inactive.
Pre-Receive	Send	Record Not Found	The purchase order was printed, but no line items exist. You can add lines to the purchase order and reprint the purchase order, or inactivate the transaction that erred.
Received Orders	Receive	Stage Not Valid (PO)	All or part of a purchase order is received in the system through Purchase Entry Receipt of Inventory before the order is received in TWL. If you use the system correctly, all receipts originate from TWL, you should never receive this error.
Received Orders	Receive	Stage Not Valid (WT)	A warehouse transfer is in Stage 5 (Exception) or Stage 6 (Received). Clear the exception receipts and receive the transfer in the system. The received transfers were processed in Transfer Entry Receipt of Inventory before being received in TWL. If you use the system correctly, all receipts originate from TWL, you should never receive this error.
Received Orders	Receive	PO In Use By XXXX	Another user was updating the record while you were processing a RCV transaction. Wait until the user is finished with the record and resubmit the transaction for processing.
Received Orders	Receive	Units Not Set Up In Unit Table - ICSEU or SASTT	The product was not set up correctly in the system before the purchase order was created. Process this transaction in Purchase Entry Receipt of Inventory.
Shipped Orders	Receive	Order Cannot Be Maintained After Shipping	The order was processed in Sales Shipping Feedback Entry, which should be the exception rather than the rule.
Stock Adjustment	Receive	BOD Kit Not Allowed	Perform a stock adjustment for each component, using a valid SA Table Code Value Setup adjustment code. If the product is not a build-on-demand kit, then change the Product Setup record to correct.
Stock Adjustment	Receive	Quantity Cannot Be > On Hand Minus Committed	If you are adjusting an unavailable quantity, then make a positive adjustment on the RF for the unavailable quantity without an unavailable code. Make an adjustment for the unavailable quantity using a valid unavailable status code.
Stock Adjustment	Receive	Negative Adjustment Cannot Exceed ICSW Qty On Hand	In the system, the on-hand quantity is less than the on-hand quantity in TWL. This is caused by unprocessed transactions. Use these steps to correct the issue: Check for receipt transactions against this product in TWL and close the RT; Run the WL Entry Batch Receiving Report, the WL Entry Batch Shipping Report, and the WL Entry Batch Adjust Inventory Report to update the system with active data; and Process the appropriate adjustment in the system.
Stock Adjustment	Receive	Cannot Be > Unavailable Qty For the Reason Unavailable Type Selected	The unavailable reason codes in system and TWL are different. Check the SA Table Code Value Setup Return/Adjust Reasons [type M] and Reason Unavailable [type L] codes for setup problems. Process the appropriate adjustment in the system.