Processing emergency rush orders

Note: If you are picking by zone, link an TWL Administration-RF Employee master record to a valid warehouse zone. Then, set a parameter to notify pickers that emergency orders exist after emergency orders are dropped. Parameter 7003, Rush Order Notify, controls the frequency that you are notified of emergency orders.
  1. Select TWL Outbound > Order Management > Order Drop Manager.
  2. In Warehouse, specify the TWL warehouse.
  3. Click Yes for the message: Confirmation - There are emergency orders. would you like to view them now?

    You can also view Emergency orders by clicking the Emergency button on the toolbar.

    Orders with an Order Type of Emergency, an Order Status of Open, and Not Assigned are displayed. Drop these orders using the standard drop process.

  4. In the grid, you can perform one of these tasks:
    • Select one or more orders, and click Drop.
    • Select an order, and click Zero Ship.
    • Select an order, and click Update; select Rush, to change the order type to Regular.