Serial product reports

Your TWL administrator may have selected the Assign Serial Number During Receiving option in SA Administrator Options-Product-Defaults. If so, you are prompted to specify a serial number during counting functions if you find serialized products. If the option is not selected, your warehouse only captures serial numbers when you ship the product outbound from your warehouse.

This process retains the integrity of the serial number database. The database is verified and adjusted if any stock adjustments are generated after the Quantity Discrepancy Report is run from TWL Execution-Reports-Inventory Reports. These other inventory reports include detail for serial products:
  • Items - Serial Items
  • Inventory Detail By Location
  • Inventory Detail By Stock Number

The counter sale of a serial product may be canceled due to product change, deletion, or lost business. If so, then the serial record quantity is added back into inventory. The serial history for the order line is also removed. You must still manually unpick the product to ensure the tracking for the product and its serial number is restored.