Disabling an entity

You may be asked to disable an entity's personal data for a specified time period. Perhaps an entity is reviewing the personal data that you sent in a portable file, or you received a request to disable a suspended sales representative.

When an entity's personal data is disabled, that data is tagged and hidden by the system as much as possible and cannot be accessed in Distribution SX.e functions. An audit record is created indicating the date, time, and action taken. The audit record is displayed in the History view.

  1. Select System Administrator > Administration > GDPR Compliance.
  2. Perform a search for the subject entity.
  3. In the grid, select the confirmed instances of personal data and click Disable.
  4. Specify an expiration date. Typically, this date should reflect when the personal data should be re-enabled or deleted.
  5. Click OK.