Sales Order Inquiry - Header overview
Use this tab to see general information about the order, including tender history, credit card information, and operational hold codes.
You can expand the Credit Card Details section to view a list of the credit cards that are associated with the order. To view authorization details, expand the record.
This information from the credit card processor response file is displayed:
- The date and time the transaction response was sent
- The actual reason codes for denial
These fields are informational only. You can use these fields for audit history or for troubleshooting.