Product Availability Inquiry - Cross Reference overview

If you have set up cross-reference records for your products in Product Extended Product Cross Reference Setup for these types, you can specify cross-referenced inventory numbers in the Product field. They are automatically matched to your product numbers. This information is most beneficial in environments where you are talking directly to the customer on the telephone or over the counter. You can track down products the customer is requesting, whether it is a product you carry in your inventory or cross-referenced to one you carry.