Customer Maintain Transaction Entry - Open Item Maintenance overview

Customer > Entry > Maintain Transaction

The Open Item Maintenance window accessed from Customer Maintain Transaction Entry allows you to change the terms of a scheduled payment.

Use the Open Item Maintenance window to correct errors made in Customer Cash Receipts Entry, Sales Entry Invoice Processing Report, or Customer Transaction Entry. You can also use this function to designate or release a scheduled payment as disputed. You can modify this information on a selected scheduled payment:

  • Dispute option
  • Due Date
  • Discount Date
  • Discount Percentage
  • Discount Amount
  • Reference

You are not permitted to change the invoice amount.

There is no effect on General Ledger by this function. A journal is not opened when you change a scheduled payment.