Vendor Service Level Analysis Report overview

Use the Vendor Service Level Analysis Report to determine whether the purchase orders you placed with vendors were shipped complete, incomplete, late, or have substitute products. A service level percentage is calculated for each vendor. You can limit the report to only those vendors with a service level less than a certain percentage.

Since the two objectives of a solid inventory control system are to provide the best possible customer service within the restraint of the lowest practical inventory costs, a vendor's poor service level might affect your service level to your customers. Through this analysis, you can determine if you should remain with a vendor or take your business elsewhere.

These purchase orders are included in the vendor totals:

• Purchase orders in Stage 5 (Received) or higher
• Purchase orders with a suffix of 00, except for BO orders. No backorders are included, only original orders
• Purchase orders with transaction types of PO, DO, or BR
• No nonstock or resale products

Shipments that are combinations of incomplete, late, or substitutes are displayed in all applicable columns and a reference is included on the report to alert you of such multiple listings.

A currency sort and subtotal are included on the report. A total value is reported for each currency. If you have several vendors with various currency types, the grand totals can be of little value because of the different currency amounts.