Customer Payment Reversal Entry field descriptions

Fields are presented in alphabetical order.

Search criteria:

Check #: Optional. Specify the check number. If this field is blank, no search is performed on the check number field. If a value is specified, the search is based on an exact match of that value. A check number of zero can be specified.
Customer: Optional. Specify the customer number. Qualifying payment transactions for that customer are displayed in the grid.
Payment Reference: This field is optionally available in Customer Cash Receipt Entry-Transaction. Payment Reference is a 30-character alphanumeric field that provides flexibility in recording a transaction, such as an Automated Clearinghouse (ACH) or wire transfer payment. If the Payment Reference value has been specified in Customer Cash Receipt Entry-Transaction, you can inquire on the value from the Customer Payment Reversal Entry-Additional Search. The Payment Reference value is also displayed in the Transactions grid.
Payment Type: Optional. Select blank to find all payment types, or select from the list to limit the search. The list includes the payment type that was entered in Customer Cash Receipt Entry for the original payment.

Note:
This field is only available if, in SA Administrator Options-Customers-Cash Receipts, the option, Allow Payment Types, is selected. This option ensures the Payment Type field is available in Customer Cash Receipt Entry. If the Payment Type field is not made available in Customer Cash Receipt Entry, the Payment Type field is not displayed in Customer Payment Reversal Entry.
Post Date From | Post Date To: Optional. Specify a date range.
Reversal Reason: Optional. Specify the reason this payment is being reversed. Select from these values: NSF Check, Applied to Wrong Customer(s), Applied to Wrong Invoice(s). You can retain the default, blank, to search for no reason or all three reasons.
Reversed: Optional. You can search for payments based on their reversal status. Select from these values: Reversed, Not Reversed, or Both. Payments that have previously been reversed cannot be reversed again.

Grid columns:

Values in the grid are displayed from the related payment information that is contained in the database table.

Amount: The amount that was specified when the payment was created in Customer Cash Receipt Entry is displayed.The amount that was specified when the payment was created in Customer Cash Receipt Entry is displayed.
Arrow: Use the arrow to drill down to access the Payment Reversal detail page, where you can reverse a payment.
Check #: If a check number was specified when the payment was created in Customer Cash Receipt Entry, it is displayed.
Customer: The Customer number is hyperlinked to the corresponding Customer Inquiry record. Inquire on the customer to review transactions in more detail.
Customer Name: The customer name that was specified in the Customer Setup is displayed.
Exception: Some payment transactions made in Customer Cash Receipt Entry cannot be reversed. Only one exception is shown for a payment record. The exception column is blank unless one of the exceptions is true. These are the exception descriptions displayed: Already Reversed, Tax Override, Debit Transaction, Unapplied Cash Partially Used, or Division # Not Allowed For Operator.
Journal: The journal that was created during Customer Cash Receipt Entry is displayed.
Payment Reference: If the Payment Reference value has been specified in Customer Cash Receipt Entry-Transaction, the Payment Reference value is also displayed in the Transactions grid.
Payment Type: If a payment type was specified when the payment was created in Customer Cash Receipt Entry, it is displayed.
Post Date: The date that was specified when the payment was created in Customer Cash Receipt Entry is displayed.
Reversal Description: If the payment has previously been reversed, the reason code description that was specified is displayed.
Reversal Type: If the payment has previously been reversed, the reason code that was specified is displayed.
Set: The set that is associated with the journal created during Customer Cash Receipt Entry is displayed.