SA Administrator Options - Customer - Cash Receipts field descriptions

Discounts

Discount Allowance in Days

This option is used in Customer Cash Receipt Entry to specify the length of the grace period in days. A grace period is the number of days after the discount date that a customer can still receive a discount.

If the customer pays an invoice after the discount date but before the end of the grace period, the customer receives the discount. It is considered an "unearned" discount because the discount date has passed. In this case, Customer Cash Receipt Entry updates both Unearned Discounts YTD and Cash Discounts YTD with the amount of the discount taken.

This option is also used in Customer Open Activity Report to determine whether any remaining discount is allowed and displayed in the report. The Discount Allowance in Days value and the discount date (based on Customer Transaction Entry terms) are compared to the Customer Open Activity Report run date to determine if the discount is allowed.

Allow Credit Discounts

A credit discount is an amount applied to Correction (CR) or Return Merchandise (RM) orders or RM lines on Stock Orders or Counter Sales (CS) to reduce the discount amount of the original invoice. When a credit discount is applied, a new scheduled payment is created for the amount of the original invoice minus the credit amount.

You can set up terms discounts for Correction (CR) and Return Merchandise (RM) order types in Sales Order Entry, or for credit memos in Customer Transaction Entry.

You can reduce the amount of the invoice when entering:

  • A Correction (CR) or Return Merchandise (RM) order in Sales Order Entry or
  • A credit memo in Customer Transaction Entry

If you reduce the amount of the invoice, you can reduce the amount of any applicable discount, depending on the terms set up for the customer.

Additionally, you can apply credit discounts when a miscellaneous credit is entered in Sales Order Entry or Customer Transaction Entry. During entry of a miscellaneous credit, you can accept or reject the default discount amount in the terms window.

Type

Use the Type field to define how credit discounts are applied to Correction (CR) and Return Merchandise (RM) orders or RM lines on a Stock Order (SO) or Counter Sale (CS). Your options are:

  • Based On Amount Paid

    When you enter a CR or RM order type or line in Sales Order Entry, the invoice for the original line item is verified to determine if it is paid and if a discount was applied. If so, the discount percent that was used on the original invoice is used to determine the credit discount to apply to the refund or credit amount.

    If the original invoice is not paid, or no terms discount is taken when the invoice is paid, no credit discount is applied to the CR or RM.

    If you select Based On Amount Paid, you can select an addon to post the credit discount to. The credit discount is reflected on any statement or invoice as an addon. If you do not select an addon (leave the Addon for Based On Amount Paid field blank), the credit discount is applied as a line discount.

    Addons are set up in SA Table Code Value Setup-Addons.

    If the invoice has not been paid, there is no discount taken, and, therefore, no credit discount to apply.

  • Based On Terms

    If you select Based On Terms in the Type field, the credit discount is calculated using the discount terms of the original order. This is calculated when the CR or RM order is processed in Sales Entry Invoice Processing Report.

  • Neither

    Select Neither to give credit for the invoiced amount without regard for any discounts.

  • Blank

    Leave the Type drop down as blank to not reduce the terms discount on the original order when calculating the correction or return amount.

Addon

If you selected Based On Amount Paid in the Type field, you can specify an addon to which the credit discount is applied. The addon must be set up in SA Order Entry Addon Setup. This allows you to more easily track credit discounts that are deducted from the reimbursement amounts on a CR or RM order or line. The addon is shown as a separate line on the invoice. Addons can be set up specifically for credit discounts and posted to a GL account used just for the purpose of recording credit discounts.

Paid in Full

Paid in Full Allowance Amount

During , if the customer pays more or less than the amount of the invoice, you can designate it as Paid In Full and write off the difference. Use this option to restrict the amount over or under the actual invoice amount allowed for write off. Customer Cash Receipt Entry

The allowance can be any amount from $0.01 to $99.98, or specify 99.99 to set up an unlimited allowance. If the allowance is zero, the customer’s payment must pay the invoice in full, for the exact amount, to be considered Paid in Full.

Note: The Paid in Full Allowance Amount option can be overridden by an on a per-operator basis using the Cash Receipts Write Off Limit setting in SA Operator Setup. This setting establishes an override limit for an operator with security to enter Customer Cash Receipt Entry. In Customer Cash Receipt Entry, you can write off the greater of the two values defined.

Display Options

Display Ship to in Cash Receipts

Customer Cash ReceiptSelect this option to associate the ship-to location with invoices that were created by the Sales Entry Processing Invoice Processing Report to display during Customer Cash Receipt Entry.

Usually, when you enter payments and apply credits, the discount due date displays for each invoice. If you select this option, the ship to displays instead of the discount due date. Decide whether it is more important to see the discount due date or the ship to. The customer number always displays.

Unapplied Credits

Resequence Unapplied Credits

Select this option to resequence and apply credits to potentially multiple credits when applying miscellaneous credits against an invoice in Customer Cash Receipt Entry. If this option is not selected, which is the default setting, unapplied credit amounts are combined into one unapplied cash (UC) transaction record for the combined amount.

When selected and there is a credit amount left from more than one miscellaneous credit, the credit amount is split, resequenced, and tied back to the original credits it came from.

When paying an invoice in Customer Cash Receipt Entry and the payment amount exceeds the invoice amount, the check number is recorded on the Unapplied Cash transaction created for the remaining amount. This creates an audit trail showing why the unapplied cash transaction was created. This check number can be viewed on the transaction in Customer Inquiry.

Payment Options

Allow Payment Types

When you select this option, the Payment Type field is made available in the Transaction section of Customer Cash Receipt Entry. You must also select Payment from the posting Type field in Customer Cash Receipt Entry for the Payment Type field to be displayed. Specifying a payment type provides more granular information about the payment for reporting, auditing, and inquiry.

The Payment Type field lists only the non-credit card and non-ACH payment types you have specified in SA Table Code Value Setup-Payment Type. Be aware that non-credit card and non-ACH payment types have been set up with these options cleared: Payment Type is a Credit Card, Payment Type is ACH, Payment Type is Credit ACH. Credit card and ACH payment types are not currently supported for this field, so standard tendering occurs.

If the Payment Type field is not made available in Customer Cash Receipt Entry, the Payment Type field is not displayed in Customer Payment Reversal Entry.

AR Payment Reversals

Allow AR Payment Reversals

Select this option to activate the automated customer payment reversal feature. This option is only available if the Tax Analysis field in SA Company Setup-Taxes is set to Accrual.

NSF Fee

Optional. Specify a base fee charged for return of a non-sufficient fund (NSF) check from your customer. This field is only available if the option, Allow AR Payment Reversals, is selected. This fee is only applied to a Reversal Reason of NSF Check. When specified, a customer invoice transaction is automatically created to add that fee to the reversal. An operator with correct security can override this default value in Customer Payment Reversal Entry. The operator must specify a different amount and then select a valid code from the Terms field. For correct security, the option, Allow NSF Fee Override in ARECR, must be selected in SA Operator Setup-Other Options.

NSF General Ledger Account

Optional. This field is available when the Allow AR Payment Reversals option is selected. Specify an account to have the NSF fee posted to a specific NSF account. If no account is specified, the fee is posted according to General Ledger integration hierarchy. In the hierarchy, specifically, that is the Income General Ledger Account field value in Customer Setup-General Ledger or the Sales field value in SA Operator Setup-Other Options.

Waive First NSF Fee

Optional. Select this option if you allow the first non-sufficient fund (NSF) fee for the customer to be automatically waived. This field is only available if the option, Allow AR Payment Reversals, is selected.

Final Update

Batch Size

Specify the number of records to process at a time in Customer Cash Receipt Entry when performing Final Update to post invoice payments, credits, and split check payments. The default is 0, which indicates no separation of records into batches during Final Update in Customer Cash Receipt Entry. If you process a large number of payments for a single customer, and receive the error An unexpected error has occurred, it could be due to the size of the batch file and its failure to complete before a system time-out occurred. This same constraint may apply to the initial load of records in the Customer Cash Receipt Entry Invoices grid.

Set this value to assign a number of records to process at a time. For example, if you set this option to 200, and you process an update for 1000 records, the update would process 200 records at a time, repeating the process for a total of five times.

Note: By default, the load of records in the Invoice grid is set at 1000 records at a time. Changing the value in the Batch Size field changes the number of records loaded or processed at a time for both the initial grid load and the Final Update process.