Credit card hold codes

Use SA Administrator Options to set up credit card approval codes and processing defaults for credit card verification. Before setting the defaults, consider this information about credit card hold codes, processing time frames, and end-of-day credit card settlement.

Hold codes indicate the status of a credit card transaction as the transaction goes through the authorization process. After you create them, these codes are displayed on credit card reports, and in the credit card history and detail views. This list summarizes the types of hold codes that exist:

• Authorization

  Orders that are to be authorized in batch are put on hold with this code until authorization is complete. The transaction is displayed with a hold code in the Communication Status field while the payment is awaiting authorization. The character that you specify in SA Administrator Options identifies orders that are put on hold awaiting credit card authorization. We recommend that you specify a.

• Failure

  When a credit card is not authorized, the order is put on hold with this code. For example, a failed transaction might be displayed with a deny or time in the Communication Status field. Orders cannot be shipped or invoiced until the failed status is resolved, either with a different credit card or by resubmitting the same card. The character you specify in SA Administrator Options identifies orders that are put on failure hold. We recommend that you specify f.

You can view the code in Sales Order Inquiry-Header, in the Credit Card Details grid. The code can be used as a filtering criteria in Sales Credit Release Inquiry.