Customer or ship to number reassignment on orders

One of the first steps when creating a sales order in Sales Order Entry is selecting the customer and, optionally, the ship to. The information from the Customer Setup and Customer Ship To Setup record is used to validate credit, products, and pricing. There are situations that require that you change the customer or ship to assigned to a sales order after the order is created. Use the Reassign Customer/Ship To option in Sales Order Entry to make this change.

When you change a customer or ship to on a sales order, you also have the option to recalculate prices on the order. Each line item on the order is repriced, with the exception of lines set to lost business or those with the Price Override option selected.

Note: When a customer or ship to is changed on an order, a service interface call executes the validation and database updating logic to replace order information at the customer, ship to, order header, and order line levels. These include tax jurisdictions and calculated tax amounts. An exception is made with regard to addon information. Any addons applied to the original order are unchanged. We recommend you review the updated sales order to make any changes to the customer order settings and addons.