Processing ACH purchases

Use these instructions if you have already created a token for the customer's ACH account.

  1. After you have initiated an order in Sales Order Entry, selected the products, and reviewed taxes and totals, select the Collect Payment view.
  2. In the Pricing Calculator section, select Ordered or Shipped as the Totals By value.

    The order amount is displayed in the Total Charged field and in the Amount field in the Process Payment section.

  3. Ask the customer what payment type to use.

    They should specify an ACH-type payment.

  4. Select the ACH in Payment Type in the Process Payment section.
  5. Ask the customer for the account holder’s name and the last four digits of the account, and then select that information in the Payment #/Reference field.

    All ACH payment types for the customer are listed in the Payment #/Reference field. The format is Cardholder Name - LastFour. If an ACH payment type has been set up for a ship to, then the format is Cardholder Name - LastFour (ShipTo). For example, John Doe - 1111 (04).

    ACH payment types are set up in Customer Credit Card Setup. You can click Add New ACH to add a new ACH record when entering a sales order.

  6. Click Accept Payment.
  7. Click OK to open a journal.
  8. A transaction is approved message is displayed: Card Approved ************<last four digits>.
  9. Finish the order.
  10. If Do you want to set this order as shipped? is displayed, then click Yes.
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