Releasing an operational hold code in Sales Shipping Feedback Entry

  1. Select Sales > Entry > Shipping Feedback.
  2. Conduct a search for the order to ship.
  3. Click the right arrow to open the order, and then click Header.
  4. In the Shipping Information section, click the right arrow next to the Approval field.

    The value in the Approval field is n.

  5. Select the hold to release, and then click Release.
  6. Click the back arrow to exit the page.
  7. If you released the last hold on the order, verify that the approval code for the order is changed from n to y.
  8. Click Save.
  9. Click the back arrow to exit the page.
  10. If the approval code is y, optionally click Ship/Unship to ship the order.
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