Implementing operational hold codes
Follow this checklist to perform the tasks to implement operational hold codes:
✔ | Task | Reference |
---|---|---|
❑ | Verify that your legacy hold codes are set up in SA Administrator Options-Documents-Sales Order-Approval Process. | |
❑ | Activate the feature by selecting the Use Operational Hold Codes option in SA Administrator Options-Documents-Sales Order-Entry Settings. | |
❑ | Verify that operational hold codes, based on your legacy hold codes, were
automatically created. Optionally, create new operational hold codes. |
Verifying and creating operational hold codes |
❑ | Assign permissions to users to approve operational hold codes. Note: For an
Infor Service Management integration, you must allow the default operator to
approve API/EDI holds.
|
Assigning operational hold codes to a user |
❑ | Apply operational hold codes to open orders on hold with legacy codes. | Applying operational hold codes to open orders on hold |