Promise date

The Promise Date on the Customer Order Settings page in Sales Order Entry plays an important role in how Just In Time, or JIT, orders are handled. This date determines when a pick ticket for the JIT order is printed. When the order’s promise date equals the system’s current date, a pick ticket can be printed automatically. Or, when it falls within a specified range, it is included with a batch. Initially, the Promise Date for an order with a disposition of JIT is available. After you enter a line item, the Promise Date field cannot be changed.

The Promise Date and Requested Ship Date default from the order header. These dates are displayed on the Customer Order Settings page. They are also displayed for each line in the Extended Fields section in Advanced Line Entry. If these dates are changed when the line is entered, the new dates default to any subsequent lines entered on the order. The line dates can be refreshed to the order header dates. Return to Customer Order Settings from a blank line, then enter a new subsequent line. The Extended Fields section is updated to display the order header dates.

When no lines exist on an order, a change to the Requested Ship Date results in a similar change to the Promise Date. This table shows the results of changing the Promise and Requested Ship dates on a JIT order:

	Requested Ship Date	Promise Date
Header dates on Customer Order Settings view	03/31	03/31	When you create an order, the Requested Ship Date and Promise Date default based on the Additional Days for Calculating Requested Ship Date setting in SA Administrator Options-Documents-Sales Orders-Entry Settings and the End of Day Cutoff and Weekend Shipments settings in Product Warehouse Description Setup. They are the same date.
1st line default	03/31	03/31	When you enter a line item, the line item dates default from the Customer Order Settings dates.
Change to	04/08	04/11	Your customer gives you a requested ship date and you provide a promise date. You specify these dates in the Extended Fields section of Advanced Line Entry.
2nd line default	04/08	04/11	When you enter the second line, the dates default from the first line.
Return to Customer Order Settings	03/31	03/31	If you return to Customer Order Settings after entering the two line items, you see the original header dates.
3rd line default	03/31	03/31	When you return to Advanced Line Entry and enter a third line, the Extended Fields section shows the original Customer Order Settings dates.