Releasing an operational hold code in Sales Credit Release Inquiry

You can release an operational hold on the main Sales Credit Release Inquiry page. After conducting a search, select the hold in the grid. Then, select Actions > Approve.

Use these instructions to release an operational hold while viewing the details of the order.

Select Sales > Inquiry > Credit Release.
Specify the search criteria, and then click Search.

Verify that Operational Hold Codes is selected in the Hold Code Search Type field.
Select an order, and then click Details.
In the Shipping Information section, click the right arrow next to the Approval field.

The value in the Approval field is n.
Select the hold to release, and then click Release.
Click the back arrow to exit the page.

If you released the last hold on the order, the approval code for the order is changed from n to y.
Click Update.
Click the back arrow to exit the page.