EDI 849 inbound Product Transfer Account Adjustment

You receive EDI 849 Response to Product Transfer Account Adjustment documents from vendors in response to EDI 844 Product Transfer/Account Adjustment documents. In an EDI 849 document, the vendor can accept or reject the rebate request.

Vendor rebate claim responses create Vendor Claim Receipt records in PD Rebate Reconciliation Entry. After you compare the amount of the Vendor Claim Receipt to the claim amount from the Line Reconciliation records, you can dispute the rebate, or set the status as reconciled and perform the final update.

When you use Infor ION to process EDI documents, vendor rebate claim responses are received through Process SXVendorRebateClaim BODs. Each BOD contains one claim number per vendor. You can review the status of EDI 849 documents in Electronic Transaction Control Center Entry (ETCC). When a document contains an error or an exception, you can correct the document and then perform an update to create a Vendor Claim Receipt in PD Rebate Reconciliation Entry.

Vendor rebate claim responses are processed using stored EDI Entry Processing Rebates Reports. When an email address is specified on the stored report that is used for processing a BOD, an EDI Rebate Remittance Exceptions Report is sent to the email address. Use the report to view transaction errors that occurred during processing and to reconcile the vendor rebate credits in the BOD against the amounts claimed.

The exception reports are also stored in the print directory for your company. The file name for an individual report is ionrpt-etcc<documentid>.txt. The document ID in the file name corresponds to the Document ID in ETCC. Individual files are appended into a company- and date-specific file. The name of the consolidated file is ionrpt-edepr.<companynumber>.YYYYMMDD.txt, for example, ionrpt-edepr.5000.20211201.txt. You can manually retrieve an individual file or a consolidated file using the SA Print Unix File Report. The files are available for 14 days after creation.

If a BOD contains a fatal error, then it is not processed. A Confirm BOD is sent back to ION with a detail of the error. If Distribution SX.e did not receive a BOD or an error was not captured by ETCC, then the transaction is processed through ION Error BOD handling procedures. Optionally, the vendor can correct the information and resend the BOD.

See the Infor CloudSuite Distribution Setup and Administration Guide for EDI.