Adding a note or a comment as a note on existing purchase orders

If one of these errors occurs when a PO acknowledgment is received, a note or comment exceeded character and line limitations: 

  • Transaction Note Line n Will Be Truncated
  • Transaction Comment Line n Will Be Truncated
  • Transaction Comments + Existing Comments Exceed The Max. <Max number of line> Lines Allowed

You cannot update the purchase order with the note or comment in its entirety. You can use the Note functionality to manually add the note or comment to the existing purchase order.

  1. On the Error Detail page, click the drill down icon for the error.
  2. Copy the note or comment.
  3. Click the back arrow to return to the Error Detail page.
  4. Select the error, and then select Actions > Transaction Processing > SX.e Document.
  5. Use Notes context application to create a note for the order.
    1. Paste the note or comment into the Text field.
    2. Optionally, add additional information, such as This note pertains to line item 1.
  6. On the Error Detail page in ETCC, click the drill down icon for the error.
  7. Select in Cancel Update in the Approval field, and then click Save.
Related topics
  • Creating a note