Implementing lockbox payment processing

  1. Verify that ION processing for EDI 820 is activated in SA Administrator Options-Integrations-ION Interface Options and that your trading partners are set up in Customer Setup.

    See the Infor CloudSuite Distribution Setup and Administration Guide for EDI.

  2. Select Customer > Setup > Customer, and then create a record for the fictitious customer.

    This customer is used to post unmatched payment transactions during the lockbox import/update.

  3. Select Customer > Setup > Lock Box, and then create a record for the fictitious customer.
    1. Click New.
    2. Specify the fictitious customer number in the Customer # field.

      This record is used during the import/update process to validate the lockbox transmission.

    3. Specify the first lockbox number in the Lock Box # field.

      This number is provided by your bank.

    4. Click Save.
  4. Optionally, set up a customer lock box record for each customer who makes payments to your lockbox.
    You can skip this step if you select Yes for the Create ARSL Records? option on the Customer Entry Lockbox Import Report.
  5. Select System Administrator > Administration > Administrator Options > Customers, and then define cash receipt parameters.
    1. In the Cash Receipts section, specify a value in the Discount Allowance in Days field.

      This is used to determine whether past due discounts should be applied during the import/update process.

    2. Specify a value in the Paid in Full Allowance Amount field.

      This tolerance is applied if Yes is selected in the Do Write Offs field in the Customer Entry Lockbox Import Report.

  6. Identify a write-off account.
    1. Select System Administrator > Setup > Operator.

      Specify your operator ID or the R&D operator, depending on whether you want to define the AR Write Off GL account per operator. Optionally, create a company-wide setting.

    2. In the Other Options tab, verify that a GL account is set up for the AR Write Off account. The account is used if these conditions are met:
      • Yes is selected in the Do Write Offs? field in the Customer Entry Lockbox Import Report
      • You specified a value in the Paid in Full Allowance in SA Administrator Options.
  7. Create stored Customer Entry Lockbox Import Reports and the associated business rules that are required to process lockbox payments.

    See information about lockbox processing parameters in the Infor CloudSuite Distribution Setup and Administration Guide for EDI.

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