Service charges

Service charges are not directly associated with a purchase. They are additional charges that are applied to an invoice for various maintenance purposes, such as a past due balance. You can use the Customer Entry Roll Balances Report or Customer Transaction Entry to apply service charges.

Default settings for service charges are specified in SA Administrator Options-Customers-Service Charges. Use the settings to determine the level at which service charges are applied, for example, division or ship to levels. You can also establish minimums and charge rates, in conjunction with Customer Administration Service Charge.

Service charge settings for groups settings are set up in Customer Master Group Setup-General. Select one of these options in the Apply Service Charges field:

  • Bypass: Apply service charges based on customer settings . The group is bypassed.
  • Yes: Apply service charges to all group members.
  • No: Do not apply service charges to any group member.