Hold periods

The hold period order approval allows orders to be placed on credit hold if the customer has a balance in the specified period, or a later period. Default periods and their durations are set in SA Administrator Options-Customers-Balances-Aging Periods. Specify group hold period settings in Customer Master Group Setup-Credit. Although seven values are displayed in the Hold Period field, the system logic for the group uses one of these execution paths:

  • Bypass: Apply the hold period based on the member’s customer settings.
  • 0 (Zero): Do not apply the hold period to any group member.
  • Non-zero value: Apply the hold period selected to all members of the group.