PO matching errors

If you use automatic matching to reconcile vendor purchase orders against invoices, most quantity or amount differences are allowed based on preset tolerance settings. When a purchase order is costed against an invoice in Vendor Invoice Center Entry that has quantity or amount differences outside of your defined matching tolerance settings, the purchase order is not costed and remains in an error status.

These are options for resolving invoice out-of-tolerance errors:

• You can override the tolerance settings and accept the PO amounts, paying the vendor the difference for the variance.

  See Handling vendor invoice out-of-tolerance conditions.

• You can override the tolerance settings without paying the variance.

  See Overriding invoice tolerances without paying the variance amount.

• You can export the list of purchase orders in error to an Excel spreadsheet and provide them to your purchasing department to research.
• If the purchase order is not received, you can wait until it is received, and perform Final Update again.

You must have security in SA Operator Setup to select Override Tolerances in Vendor Invoice Center Entry.

If you are using EDI to process vendor invoices, you may receive purchase orders in Vendor Invoice Center Entry that have a PO header, but no lines. You might also receive a PO suffix that is a "stub" or extraneous record processed by EDI, or is a backorder. These are considered invalid POs, and the invoice cannot be reconciled and updated until they are corrected or deleted.