Product Recommender Upsell context application enhancements

The Product Recommender Upsell context application can be used to show similar products that you may offer to your customers when creating orders in Sales Order Entry or inquiring on product pricing and availability in Sales Customer Pricing Inquiry. These enhancements are made to the Product Recommender Upsell context application:

  • Exclude DNR products

    You can use a new business rule to determine whether Do Not Reorder (DNR) products with a negative or zero stock quantity are recommended. By default, all DNR products, regardless of quantity, qualify for recommendation. The calculation used to determine stock quantity is On Hand - Committed - Reserved, as displayed in Product Warehouse Product Setup.

    The sxapisagetbusinessrule call is used by the Product Recommender Upsell context application to determine the value of the business rule.

  • Recommendations per line item

    When you use the upsell context application during advanced line entry in Sales Order Entry, a drop-down list is now available. It shows products that you have entered in the Product field. When you select a product from the list, the upsell recommendations for that product are displayed. The product description from Product Setup is included with each product in the list.

    A product remains in the list even if you do not add it to the order. The products in the list are maintained until you finish the order.

Feature activation

The Product Recommender context applications are only available if Distribution SX.e is integrated with Infor Coleman AI Platform and the context applications are configured. If you are currently using Product Recommender, then you must download and import a new ProductRecommender.zip file.

To exclude DNR products with a negative or zero stock quantity, you must set up the business rule in SA Business Rule Setup and then specify false in the Rule Value field.

See the Infor CloudSuite Distribution Configuration Guide.