Orders to Expedite for a CSR
This widget is used to view the orders that must be expedited for each customer.
You can view this data for each customer:
- Total open: Orders that are not yet shipped and invoiced.
- Past due shipment: Orders that are past the due date for shipment.
- Ship in seven days: Orders that must be shipped in next seven days.
You can click Review to view the full list of
orders for the selected customer. The Orders to Expedite window is
displayed. In this window, you can:
- Filter the orders based on the order number and stages.
- Click Line Details to view the line level data. In the Line Details , the buyer can update the appropriate date fields for a PO line to provide better visibility of the status of a PO line. You can click the product code to view the related details on the Product Availability Inquiry screen of the application.
- Click Activities to view the activities related to the order. You can use the option to add anew activity to the order.
- You can click Save if changes are made, or Close to close the window. If an action is not taken, the reminder for the record is not turned off. If you take an action for an order, the order is removed from the widget.