Customer Service
The Customer Service homepage or workspace shows widgets that provide relevant
Distribution SX.e information to customer service representatives who perform tasks such
entering sales orders, responding to customer inquiries of order status, processing
customer payments, and expediting or canceling orders.
To view the CSD Customer Service homepage or workspace, you must be assigned the SX-CustomerService and SX-BIRST-CustomerService user roles in Infor OS Portal User Settings.