Returning products to the vendor
You can also create a purchase order return (PO RM) in Purchase Order Entry in Distribution SX.e.
- In Storeroom, select Receipts > Purchase Order Returns.
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Search for the purchase order containing the product to return,
and then open it.
Note: When you use the Order Date and Receipt Date filters, the results that are displayed are from the specified date to the current date.
- Click Edit.
- Specify a return reason and unavailable reason.
- On the line for the product to return, specify the quantity to return in the Return field.
- Click Submit, and take note of the PO RM # that is displayed.
- If the product is a BOR product, invoice the OE RM if it was not invoiced automatically.
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If the product was assigned a lot number or a serial number at receiving,
select Inventory Movement > Move to Unavailable to move the product into unavailable inventory.
Specify the same unavailable reason that you used when you created the PO RM.
If the product is a BOR product, select Distributor as the inventory type.