Zero-shipped orders on hold

Zero-shipping an order or transfer indicates a problem with your inventory quantities or processing flows. Zero shipments are placed in Stage 1-Ordered so you can change the order.

If a value is specified in the Approve Type for Zero Shipped Orders Placed on Hold field in SA Administrator Options-Logistics, the zero-shipped orders are placed on hold so you can research the discrepancy.

Note: The value for the Approve Type for Zero Shipped Orders Placed on Hold option cannot be Y or H.

You must manually approve each order in Sales Credit Release Inquiry to release the hold before you can finish processing it. When you reprint the order, it becomes available in Order Manager for you to drop it to the floor.