Picking and packing

In the system, you create your sales orders, warehouse transfers, and customer returns according to your business requirements. When orders and returns are printed, the transactions are released to TWL.

During implementation, your TWL administrator set TWL parameters that you can use to control the accuracy and consistency of the information. Those settings enforce picking and packing policies on the warehouse floor and define the system according to your specific requirements. The settings also consistently apply the policies from one operator to the next.

After the order is printed and released to TWL, it is routed to the Order Drop Manager. In the Order Drop Manager, the order is sorted and dropped for picking and packing or it is sent to the work center. Orders that have been dropped to the floor for picking are displayed on the Radio Frequency (RF) units.

After the order is in the RF environment, operators scan the pick location and scan each product removed from the location. Operators can then scan the container where the product is placed. After operators pick the line items to fill an order, the products are gathered, packed, and shipped to a customer.

The carrier on an order is checked by TWL to determine if the carrier is managed by the system or a shipping interface. The appropriate synchronization process is triggered either at packing or shipping. This depends on whether the system or a shipping interface is responsible for processing the shipment.