Update exceptions

These situations can prevent WL Audit Inventory Report from changing Distribution SX.e balances if you run the report in update mode:

  • If there are orders in Stage 3 (Shipped), then the WL Audit Inventory Report does not updateDistribution SX.e balances. Timing differences between the two systems affect the updates to inventory.
  • Return lines and Return Merchandise (RM) orders do not update inventory balances in Distribution SX.e until they are invoice processed.
  • When you receive a purchase order through the RF, the TWL inventory balances are updated in TWL. However, the Distribution SX.e balances are not updated until the WL Entry Batch Receiving Report is generated. Because a temporary out-of-balance condition exists, the WL Audit Inventory Report does not update any balances in Distribution SX.e.
  • If RCV, STK, PAK, or SHP transactions are uploaded from TWL and have an error, active, or work-in-process status, then Distribution SX.e inventory balances are not updated.