Product Customer Reservation/Forecast Setup overview

Product > Setup > Customer Reservation/Forecast

Function acronym: ICSPC

Use this function to create, edit, and delete customer reservations and customer forecasts.

You can perform these actions:

  • Reserve product quantities for a specific customer or ship to and warehouse
  • Maintain product forecasts for customers, ship to addresses, or ship to groups

Customer forecasts are distinct from customer reservations. A customer reservation represents a commitment to always keep a certain quantity of a product on hand for a specific customer. A customer forecast represents a calculated prediction of inventory needs that allows inventory purchases to anticipate and prepare for customer demand. Unlike customer reservations which can be created for a customers and a ship to address, forecasts can also be created for a ship to group.