Customer Inquiry - Period Balance by Ship To overview

Customer > Inquiry > Customer

Use this page to review the customer balance information for all ship to records associated with the customer.

This information is available:

  • credit balance
  • credit limit
  • future balance
  • stored period balances
Note: If you process a large number of ship to records for a customer, you may receive a system time-out error if a customer has many ship tos. If you receive a time-out error, you can activate a batch call process that operates outside of the 1-minute system time-out constraint. Select Use Advanced Polling Interface Logic for Designated Service Interface Calls in SA Administrator Options-System-General, then select the ARIC Ship To Aging - arshiptoaging service call from the Available Advanced Polling Calls list to enable a batch process to run when you select Customer Inquiry-Period Balances by Ship To.