SA Administrator Options - Documents - Service Warranty - Printing field descriptions

Formats Repair Orders

Headings

When this field is selected, headings print on SROs. If your custom print format includes custom headings or you are using a specific form with preprinted headings, do not select this option.

Print Format

If you are using standard print formats for SROs, accept the default (1) for this option. If you have a custom SRO print format, choose the corresponding number (2-9) in this field.

Print SW Details on OE Invoice

Select to include Service Order (SO) information on the invoices associated with Service Warranty orders when printed in Sales Entry Processing Invoice Processing. When selected, invoices associated with SW SOs include the SO text, line item information, and sub-totals for the lines of a SWEL group. A Service Order can have text at the header or the line level. For SOs with header text this information prints, as it does in SW Entry Service Repair Order Print:

  • Problem description
  • Cause
  • Work performed
  • IFS (Item in for Service) label
  • IFS Line #
  • Repair item (part)
  • Quantity
  • Hours/Miles
  • Serial #
  • Sales Date
  • Warranty expiration date

Any SO header text follows the line detail headings and all other notes that might print.

For service orders with text at the line level, line details print together following the IFS line with which they are associated. A subtotal of the quantities and amount for each group prints at the end of each service line with the label IFS Totals