Processing customer rebates
General Ledger entries are not created for customer rebates during invoicing. After the customer rebate is calculated, it is posted as an inactive transaction to the customer’s account. The Rebates Due and Rebates YTD amounts are updated in Customer Inquiry.
When the customer submits a rebate claim form to your company, you can issue a check or credit the customer's account to refund the rebate to them.
Account credit
Enter a credit in Customer Transaction Entry for the amount of rebate. If the rebate is applied to an existing invoice, enter a credit memo. If the rebate is being held for a future invoice, enter a miscellaneous credit.
- Add the customer in Vendor Setup.
- Add an invoice for the rebate amount in Vendor Transaction Entry.
- Process payment of the invoice as you normally would.