Order ties

Use sales order ties to ensure you are able to quickly obtain a customer's request for an item that may not exist in your warehouse or requires special handling.

Order ties create links between Sales Order Entry, Purchase Order Entry, Transfer Entry, VA Order Entry, or KP Work Order Center Entry, depending on the sourcing method. Order ties are created to obtain a specific product for a specific customer. They can be created at the order level for all items on an order, or for a single line item.

For example, your customer may request an item that is only stocked in a branch warehouse. You can create a sourcing tie in Sales Order Entry to a warehouse transfer just for that item.

When the source document is filled by the selected supplier and received in your warehouse, the order tie ensures the incoming goods are allocated to your order before any additional orders are filled or the stock is put away in the warehouse. After the goods are received, pick tickets can be printed, and the order can be filled, shipped, and invoiced in the same processing flow as regular orders.

If the supplier is unable to fill the tied order completely, remaining quantities may be back ordered. The back ordered sales order is tied to a back order of the source document. The processing flow used to fill the original order is repeated to fill the back order. All of this occurs with little or no intervention.

Your operator security determines whether you are able to create order ties and the type of ties you can make. An authorization code can override security, if necessary.

You can view the order source in Sales Order Inquiry-Line Detail.