Auto tendering and credit cards

An order that is tendered with a credit card token may be adjusted after initial tendering with an Authorization type transaction. For example, an addon is applied during shipping. A credit card transaction for the adjustment is created for authorization. To properly record this update, automatic tendering occurs. GL journal entries are created to match the credit card transactions added during Sales Shipping Feedback Entry or WL Entry Batch Shipping Report, and Sales Entry Processing Back Order Fill Report. The Sales tendering history is appropriately populated and can be viewed in Sales Order Inquiry.

Automatic tendering occurs in all of these scenarios:

  • When an order is tendered with a credit card on the shipped amount, and a back order is created. When the back order is filled, a new credit card transaction and associated tendering transactions are created for the filled amount. If the order is created with Credit Card Only terms, the credit card transactions are automatically tendered.
  • When new lines or quantities are added to an order that was previously tendered with a credit card. When the new lines are filled or shipped, the subsequent credit card and tendering transactions are created for the additional amount.
  • During shipping, when a quantity adjustment is made, or an addon is entered on an order with previous credit card tendering. If the adjusted total is greater than the tendered amount, and the auth record on the previous transaction does not have a sufficient amount authorized to cover the additional charges, a new credit card and tendering transaction is created to cover the difference. If the auth record has enough authorized amount on the existing records, automatic tendering does not occur.
Note: Auto tendering is not available with a One Time Sale transaction or an ACH transaction using a credit card processor. This is because the transaction is authorized and settled immediately, and the token is not stored. Any addon or remaining amount must be tendered manually or go on account.