Entering a quote order

A quote order (QU) is a formal verification to your customer of any verbal agreement. You can convert a QU to a stock order (SO), blanket order (BL), or future order (FO). You can record it as lost business. Quotes do not affect inventory.

Note: To create a quote order that contains a restricted product and requires a restriction override, use Sales Order Entry. When you use Sales Customer Pricing Inquiry, the quote is created, but the restricted product is not included and the price record is not applied. You must maintain the quote in Sales Order Entry to override the product restriction and adjust the price in the Pricing view.

When you are negotiating with customers, you can quote prices on products or entire orders. You can create a quote to set the price for a product for a specific time period. You can also create a quote to price a product or a group of products for a customer. The customer might not order any of the products.

For the second scenario, you would enter a quote in Sales Order Entry. Quotes do not reserve inventory or update any files. If the customer decides to place the order, then you can copy the quote to a SO and reserve inventory. If the customer does not order the products, then the order is automatically canceled when the system date equals the cancel date. It can also be canceled when you run Sales Entry Processing Cancel/Convert Orders Report.

  1. Select Sales > Entry > Order.
  2. Select Quote in the Order Type field.
  3. Complete the remaining fields on the Initiate page, and then click Next.
  4. Specify a lost business reason if you are entering the quote as lost business from a verbal agreement, and then click Submit.
    To enter the order without specifying a lost business reason, click Submit.
  5. Click Customer Order Settings.
  6. Specify a cancel date, and then click Save.
  7. Click the back arrow to access line entry.
  8. Add products to the quote order.
  9. To send individual line items to lost business, click Edit Lines and then follow these instructions:
    1. Select the line to send to lost business.
    2. Click Lost Business.
    3. Select a reason, and then click OK.
  10. Finish the order.
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