Implementing operational hold codes
Follow this checklist to perform the tasks to implement operational hold codes:
| ✔ | Task | Reference | 
|---|---|---|
| ❑ | Verify that your legacy hold codes are set up in SA Administrator Options-Documents-Sales Order-Approval Process. | |
| ❑ | Activate the feature by selecting the Use Operational Hold Codes option in SA Administrator Options-Documents-Sales Order-Entry Settings. | |
| ❑ | Verify that operational hold codes, based on your legacy hold codes, were
                automatically created. Optionally, create new operational hold codes.  | 
              Verifying and creating operational hold codes | 
| ❑ | Assign permissions to users to approve operational hold codes. Note: For an
                    Infor Service Management integration, you must allow the default operator to
                  approve API/EDI holds. 
 | 
              Assigning operational hold codes to a user | 
| ❑ | Apply operational hold codes to open orders on hold with legacy codes. | Applying operational hold codes to open orders on hold |