Implementing operational hold codes

Follow this checklist to perform the tasks to implement operational hold codes:

Task Reference
Verify that your legacy hold codes are set up in SA Administrator Options-Documents-Sales Order-Approval Process.
Activate the feature by selecting the Use Operational Hold Codes option in SA Administrator Options-Documents-Sales Order-Entry Settings.
Verify that operational hold codes, based on your legacy hold codes, were automatically created.

Optionally, create new operational hold codes.

Verifying and creating operational hold codes
Assign permissions to users to approve operational hold codes.
Note: For an Infor Service Management integration, you must allow the default operator to approve API/EDI holds.
Assigning operational hold codes to a user
Apply operational hold codes to open orders on hold with legacy codes. Applying operational hold codes to open orders on hold