Deleting cartons on a sales order or warehouse transfer

Use these instructions to delete selected cartons on a sales order or warehouse transfer. You can delete one carton, multiple cartons, or all cartons. You can then automatically or manually re-assign cartons.

If you attempt to delete a carton with a status of Shipped, an error is displayed. Select Action > Unship Packages to unship the carton, and then delete the carton.

  1. Select Product > Entry > Cartonization Center.
  2. Search for the order.
  3. To delete all cartons for the order:
    1. Select the order, and then click Delete Packages.
    2. Click Yes to confirm.
  4. To delete select cartons:
    1. Click the right arrow to open the order.
    2. Select the cartons to delete, and then click Delete.
    3. Click Yes to confirm.