Comparing customer balances to the AR Control account

The Customer Trial Balance Reportprints the total balance for each customer from Customer Setup as of the specified date, and compares the sum with the actual Customer General Ledger Control Account, which is also included on the report. Be aware that the customer balance is more likely to differ from the GL balance if you set several report ranges when running the report.

  1. Select Customer > Reports > AR Reports > Customer Trial Balance Report.
  2. You can run a one-time report or store this report for future use.
  3. Click Next.
  4. Specify ranges and options.
  5. Click Finish.