Credit limits and exposure

Credit exposure is the extent to which you are at risk if a customer defaults on payments, based on the total amount of credit you extend to the customer.

Credit limits can be set at the customer and shipto levels to limit the amount of exposure.

This table shows the credit limits set for Company ABC and its shiptos:

Company Shipto Credit limit
ABC   Yes
ABC Main No
ABC West Yes
ABC East Yes

In the example, ship to exposure includes ABC West and ABC East because they have credit limits. Customer exposure includes Company ABC, with no ship to on order, and ABC Main. Total exposure includes ABC, ABC Main, ABC West, and ABC East.

You can use additional credit limit hold settings at the company and warehouse levels to increase customer’s credit limit and maximum sales order amount. You can use the settings to reduce the number of orders that go on hold and the time required to review and release the orders.

You can set the Credit Limit Tolerance Percentage and Max Order Amount fields in these functions:

  • SA Administrator Options-Documents-Sales Orders-Processing
  • Product Warehouse Description Setup

The settings bypass standard logic for credit hold limits. The settings at the warehouse level override the values that you specify at the company level.