Deleting or canceling work orders

Deleting a work order removes the records from your system. Canceling a work order inactivates the records, but they remain in your system. If you are canceling or deleting a work order and the work order was already printed, the component quantity is subtracted from the committed quantity, thus increasing your net available balance. The kit product’s on-order balance is reduced by the quantity indicated on the work order. If the work order has not been printed, the quantity reserved decreases, thus increasing the component’s net available balance. The kit product’s on-order balance is reduced.

If a sales order with ties to a work order is canceled, you must cancel the work order(s) manually to prevent inventory from being reserved for any components. This warning is displayed when you cancel a tied sales order:

The Ties on the PO#/WT#/VA#/WO# Not Removed, Must Remove Manually (6032)

Note:  You cannot cancel or delete a completed work order or a work order in use by another operator. To cancel or delete a work order with active back orders, orders with a 00 suffix, you must cancel or delete the back order first.

Use these instructions to delete or cancel work order after it is completed:

  1. Select Kit Production > Entry > Work Order Center.
  2. Search for the work order you want to delete or cancel and then select the work order in the grid.
  3. Click Delete or Cancel.
  4. Open a journal and click OK.
  5. If you are deleting the work order, the letter d is displayed in the Status column. If you are canceling the work order, the letter c is displayed.
  6. Optionally, delete or cancel additional work orders.
  7. When you are finished, click Submit.
  8. Specify a printer for the allocation and receipts reports.
  9. Specify a printer for the pick tickets and indicate in which order you want to print pick tickets.
  10. Click OK.