Customer Open Activity Report overview

Customer > Reports > AR Reports > ARRO

Function acronym: ARRO

Use this report to provide a list of all the active transactions that are posted to customer records. You can review customer activity by transaction type or for a particular date.

If ship to information is included on the report, it is grouped with the corresponding customer information, including the customer grand totals.

When you run this report you can generate XML, CSV, or standard print output. Select XML output if you use SXFileTransport BODs to send the data to integrated applications. One SXFileTransport BOD is sent for each customer's set of data.

If you select CSV, you can send the outbound data in a standard format or a format that is specific to Billtrust. If you select Yes for the Format the Outbound Data for Billtrust option, the .csv files use a specific file name and format that Billtrust can consume directly from Infor ION. The file name is IGOPENBAL_YYYYMMDD_<customer#>.csv. One .csv file is sent for each customer's set of data.

Whether you generate XML output, or CSV output for Billtrust, information about split payments against invoices is included if it is available. Split payment information is not included in standard processing.